Telemarketing
Finding the right approach to telemarketing is a challenge which often leaves most organisations with a real dilemma. These problems can include decisions about whether to use existing internal resources or outsource the activity, uncertainty of the amount of time required to generate a positive result and importantly what result is needed to generate a return on investment. Add to this the restrictions often placed on clients by some telemarketing companies in regards to minimum activity levels or length of contract and the result is often either a bad experience or the whole activity being shelved as unfeasible before it has even started. Here we have a completely transparent approach to all of our activity, bringing the flexibility to be able to effectively offer a solution to any size or type of business or organisation.
We have no minimum activity levels and charge no set up fee!
Our reporting is tailored to the client’s specific needs and the frequency of reporting is determined by the client, keeping them informed every step of the way.
We take the time to understand our client’s organisation and the ethos behind their business, enabling us to represent them as if we were an internal part of their organisation. This helps our clients with advice and additional services to ensure that the telemarketing activity complements their wider marketing strategies.
So if you are considering an outbound telephone based activity, to generate new business opportunities, conduct market research surveys, keep in touch with existing clients or customer satisfaction contact calls for new clients, we can help. We are happy to spend time with any business or organisation considering any type of telemarketing activity to explain the processes and the possible outcomes so that they can make an informed decision on the suitability of telemarketing for their company.
Our outbound services include:
- B2B Telemarketing
- Appointment setting
- Lead generation
- Market research
- Customer relationship contacts
- Data cleansing
- Cold Calling